Who we are
Transcribela (“we”, “us”) is operated by Transcribela, [Your mailing address]. Contact: hello@transcribela.com.
Recordings and transcripts
When you transcribe, your browser reads the file and runs the speech model on your device. We do not receive, store or have access to your recordings or transcripts. Transcripts saved to your library stay in your browser’s local storage until you delete them.
Information we collect
Usage analytics
We run our own analytics on our own server, without third-party analytics companies. We record: pages viewed and how long they were in view, scroll depth, the referring website and campaign tags, approximate country (from a geolocation header if our host provides one, otherwise from your browser’s time zone), browser language, device type, browser and operating system, screen size, page performance measurements, and anonymous product events such as the language and accuracy setting chosen, file type and size, audio length, processing time, export format, errors and ratings. We never record audio, file names, transcript text or the content of share links. We do not store IP addresses; we use them only in transit, together with your browser type and a secret that changes daily, to create a temporary hash.
Outside Europe, a random identifier is kept in your browser’s local storage so we can count returning visits. For visitors whose time zone is in Europe, we do not keep any persistent identifier; we count visits with the daily hash described above. A session identifier is kept in session storage and deleted when you close the tab.
Messages and email updates
If you contact us, we keep your name, email address and message to reply. If you subscribe to updates, we keep your email address to send them. Every email has an unsubscribe link, and you can ask us to delete your address at any time.
Advertising
When advertising is enabled, Google and its partners may use cookies or similar technologies to show ads based on your visits to this and other websites. You can opt out of personalized ads at Google Ad Settings and learn more at How Google uses information from sites that use its services. In the European Economic Area, the UK and Switzerland, a Google-certified consent message asks for your consent before personalized ads are shown.
Why we process information
To run and improve the site (legitimate interest), to reply to you and send updates you asked for (consent or contract), to show advertising (consent where required, otherwise legitimate interest) and to meet legal obligations.
How long we keep it
Raw analytics events: 180 days. Daily summaries with no identifiers: up to 800 days. Messages: up to two years. Email subscriptions: until you unsubscribe.
Google Analytics
We use Google Analytics, provided by Google, to measure how the site is used: pages viewed, approximate location, device and browser. It never receives your recordings or transcripts. Google processes this data under its own privacy policy. In the EEA, the UK and Switzerland, Google Analytics only stores cookies after you consent, and you can change your choice at any time on the privacy choices page.
Sharing
We do not sell personal information. Our hosting provider stores our server files. Advertising partners receive information as described above. We may disclose information if the law requires it.
Your rights
Europe and the UK (GDPR): you can ask to access, correct, delete or restrict your data, object to processing, and complain to your data protection authority.
California and other US states: you have the right to know what personal information we collect, to delete it, to correct it, and to opt out of the sale or sharing of personal information for targeted advertising. We do not sell personal information for money. Advertising cookies may count as sharing; use Your privacy choices to opt out. We honor Global Privacy Control signals. We will not discriminate against you for using these rights.
To make a request, use the contact form or email hello@transcribela.com.
Children
This site is not directed to children under 13, and we do not knowingly collect personal information from them.
International transfers
Our servers may be located outside your country. Where required, we rely on appropriate safeguards.
Security
Analytics files are stored outside the public web folder where the host allows, and the admin area is password protected.
Changes
We will update the effective date above when this policy changes.